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Monday, 16 January 2012

39. Disabled Parking Bays Hijacked at Pavilion KL




Yesterday,  my friend and I went to The Pavilion Kuala Lumpur to have lunch and to do some shopping. When we arrived at the parking, we were shocked that all the disabled parking bays allocated for the disabled person were hijacked by cars without the Disabled person card or sticker.

Then when we wanted to enter the Pavilion, the lowered curb for wheelchair was blocked by abled bodied car who selfishly parked their car right in front of the entrance  with no regard for the disabled people.



We took some photos and went to see some staff of the Pavilion management who were gathered at a point near the parking and I asked told them about my condition and even showed them my Disabled card. I asked them about what the action would be taken to those cars belong to the able-bodied motorists but to my horror they seemed uninterested and dismissive to my complaints. One of them told me they did not know what to do and asked me to find another disabled parking bays. 



Parking bays reserved for the disabled are being taken up by able-bodied motorists 



People who are not disabled should not be parking in disabled spaced. I think it's a disgrace that able bodied people, who frankly are just lazy, would use something specifically designed for those who need it more!

It is illegal for non-disabled people to park in disabled bays, unless of course a passenger in the car has disabilities and disability sticker or card issued by the Social Welfare Department Only people with disabilities allowed to park in disabled bays. Anyone else is breaking the law by parking there and can be fined and/or have their car towed. 



NO ACTION taken by The Pavilion Kuala Lumpur letting the able-bodied motorists keep abusing the disabled parking bays at Pavilion. This is sad that Pavilion is a world class shopping mall but poor in maintaining its standard pertaining basic rules and regulations.

Pavilion Kuala Lumpur should take action against able-bodied motorists. The car belong to non disabled people who parked at the disabled parking bays should be clamped and charged a large fee then they will think twice the next time before they steal someones disabled parking space.

Motorists could also be shamed by having the model and number plate of their car read out over the store’s tannoy system. 



As a premiere shopping mall in Asia, Pavilion Kuala Lumpur should be concern about disabled parking spaces and penalise those able-bodied drivers that incorrectly park in spaces allocated for the disabled.

It is no longer about meeting the building's minimum requirement standard but  today it is about good practise by the building's management. Pavilion Kuala Lumpur may have better facility for the disabled compared to other shopping mall but if they do not have standard management practice, it tainted their image. People have different needs and abilities, If people like me have no access to their building, we are locked out from the society.

I suggest the penalties need to be severe because the kind of person who would park in a disabled bay would laugh off a smaller fine.

Some good example of concern building management towards the needy are The Mines Shopping Centre and The Gardens Mid Valley. The security chained the lot and only to be open by request. Just give a short phone call to the security office, they'll come, release the chain, let us park our car and then they secure back the lot to ensure no one else take opportunity to park at the OKU lot.

In Alamanda Putrajaya, the parking security are very strict, ensuring shoppers never to abuse the OKU parking space. Without OKU car sticker or OKU JKM card on dashboard, it is a definite RM50 fine to be paid for being either ignorant or stupid."